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The Faculty Role and the Culture of Higher Education: Implications for Quality Initiatives in Higher Education. The Conference Board, New York, July 1995.
Tradition of Excellence: Baldrige-Based Assessment of Higher Education Quality. New Jersey Higher Education Roundtable, Pemberton, NJ, February, 1995.
A Comprehensive Approach to Quality in Higher Education. National Conference on Quality and Retention, New York, July, 1995.
A Baldrige-Based Approach to Higher Education Self-Assessment, Strategic Planning and Quality Improvement. (with B. Bury, J. Lehr and M. Rison). American Association of Higher Education, Boston, June, 1995.
The Quality-Communication Linkage: A Critical Relationship for Higher Education. Ford Motor Company-Wayne State University Symposium, Detroit, October, 1995.
Higher Education Planning and Assessment: Uses of the ‘Tradition of Excellence.” American Association of Higher Education, State Tech College, Memphis, January, 1996.
Communicating Quality: Lessons and Successes. New Jersey Quality Roundtable, Trenton State University, Trenton, NJ, April, 1996.
Higher Education Quality Initiatives: The Communication Challenge. Business-Higher Education Total Quality Forum, Pittsburgh, March, 1996.
The Quality-Communication Linkage: A Critical Relationship for Higher Education. Ford Motor Company-University of Texas Symposium, Dearborn, MI, May, 1996.