Business Communication Certificate

Much of organizational communication takes place in writing – your image as a professional is often formed by what someone is reading on a screen. This interactive and feedback-driven writing course addresses common challenges such as presenting clear messages quickly, formatting documents for readability, using positive tones, and overcoming writer’s block.

From onboarding new staff members to providing performance feedback, communication impacts your strategy. Teammates want to feel a real connection to their leaders and contemporaries and want to feel enthusiastic and engaged in their work. Partners who don’t know what’s expected of them can’t possibility perform to their potential. In this course, you will learn the major communication touch points a leader needs to be successful throughout various stages of a teammate’s lifecycle. This begins right from the start with hiring and onboarding staff, through setting and managing performance goals, to engaging and retaining teammates.

The ability to communicate in a clear, concrete, and concise manner is crucial to your success. Every time you participate in a meeting, give a project status update, lead a conference call, or engage in conversation with an organizational leader in the hallway, these are all opportunities to showcase your communication skills and positively impact perceptions. This course will increase your confidence as well as verbal and non-verbal communication skills in situations ranging from meeting updates to large group presentations. The techniques covered in this class will help overcome barriers and communicate like a leader that engages audiences and gets results.

This unique course prepares students for more effective communication interactions. Using an assessment tool during the first week, students determine their preferred style and the characteristics of other styles. Most importantly, students learn the key to communication success – flexing one’s style. Through listening techniques, strategies for conveying assertiveness, and tips for matching nonverbal communication to the message, learners evolve their communication styles for greater success.

In Dynamics of Effective Teams, you’ll learn why organizations so often rely on teambased initiatives, and how you can make the most of team-based assignments. Students will also explore what leadership, relationship, task, and team-building skills are critical to 21st century success.

These skills are paramount to the successful communicator. This course will help you apply persuasive techniques to your verbal and written messages in the organization. In addition, you will learn how to prepare for and conduct effective negotiation techniques to achieve positive outcomes in your interpersonal communication.

• Create an account in Ancor if do not already have one.
• Once you've created an account, use the links provided by your CPS program coordinator to add each course to your cart.

Pay in full:

• Your discount will automatically apply once all the courses are in your cart.
• Enter your payment information and submit.

Pay as you go:

• Enter your payment information and submit.
• Each month, we will reach out to you to remind you to register for your next course.

It’s quick and easy! Registration is on a first-come, first-served basis.

Seek Employer Support

Many employers support the upskilling costs of this certificate program. Connect with your human resources department to understand your organization’s policy, and reach out to cps@comminfo.rutgers.edu regarding your next step.

Pay by Credit or Debit Card

Once you enroll in the program, a member of the CPS team will provide you with a link to the program and course registration. You may purchase this certificate’s bundled tuition savings or the monthly course rate. Online registration is completed with a credit or debit card. Registration is complete when your credit or debit card information is processed.

SallieMae loans may be suitable for you

Step 1: Apply here https://www.salliemae.com/
Step 2: Your application will come to our department for certification.
Step 3: Once you are certified and SallieMae approves your loan, reach out to cps@comminfo.rutgers.edu to complete your registration.

Students within Continuing and Professional Studies are not considered matriculated Rutgers University students and therefore are not eligible for Rutgers University’s financial aid.

• Business Communication Certificate
• Transcript
• Letter of Certification of Continuing Education Units