Shagun Jhaver, Sucheta Ghoshal, Amy Bruckman, and Eric Gilbert. 2018. Online Harassment and Content Moderation: The Case of Blocklists. ACM Trans. Comput.-Hum. Interact. 25, 2, Article 12 (April 2018), 33 pages.

Shagun Jhaver, Iris Birman, Eric Gilbert, and Amy Bruckman. 2019. Human-Machine Collaboration for Content Regulation: The Case of Reddit Automoderator. ACM Trans. Comput.-Hum. Interact. 26, 5, Article 31 (September 2019), 35 pages. 

Shagun Jhaver, Darren Scott Appling, Eric Gilbert, and Amy Bruckman. 2019. "Did You Suspect the Post Would be Removed?": Understanding User Reactions to Content Removals on Reddit. Proc. ACM Hum.-Comput. Interact. 3, CSCW, Article 192 (November 2019), 33 pages. 

Shagun Jhaver, Amy Bruckman, and Eric Gilbert. 2019. Does Transparency in Moderation Really Matter? User Behavior After Content Removal Explanations on Reddit. Proc. ACM Hum.-Comput. Interact. 3, CSCW, Article 150 (November 2019), 27 pages.

Shagun Jhaver, Christian Boylston, Diyi Yang, and Amy Bruckman. 2021. Evaluating the Effectiveness of Deplatforming as a Moderation Strategy on Twitter. Proc. ACM Hum.-Comput. Interact. 5, CSCW2, Article 381 (October 2021), 30 pages.